40 inch sansumng tv wont let me download apps

Any suggestions? All forum topics Previous Topic Next Topic. Accepted Solutions. SamsungTam Samsung Moderator. Having the same issue with HBO Max - so frustrating! MVF Constellation. Step 2. Let the Smart Hub App update as per the respective country and allow the new apps to populate the Smart Menus. Step 5. Launch apps and Enjoy! If you are facing issues like App freeze, black screen, playback error etc. Then you can follow this solutions. Once there click on the Tools on remote and hit reinstall.

If nothing above works for you then you can update the TV automatically or manually whichever possible. Step 3. Select Yes to update the TV with the latest software version if available. Find the model number of your TV. Type the model number into the search bar, then select the correct model from the list.

Ensure you click Show More as this will allow you to also download the guide showing you how to upload the software to your particular TV. Do comment below for any assistance or support if needed to solve the issues with Smart Hub Apps. Also, please subscribe to our DigitBin YouTube channel for videos tutorials. Tags: Apps Fix Streaming. Took all of 5 mins.

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Previous Next. Oct 12, 1 1 4, 0. Hey all Your apps may not be working or not showing, up even though your internet and network are fine. Plus you get a "Function not available" message when trying to reset. Anyway, after speaking to Samsung support, they gave me an awesome fix. Please follow the below steps: 1.

Changing the country code other than US ex. Updating the Smart Hub app as per the respective country. Allow the new apps to populate the Smart menus: this can take a minute or so depending on your internet speed. Once the Smart Hub is updated, reverting the country code back to US. Again, the Smart Hub apps will update. Launch apps and Enjoy! She said that this is a known issue which has appeared randomly across the whole current TV range.

She admitted that the USB drive suggestion was a temporary workaround until they could resolve the issue permanently. They had no timescale as they didn't know what was causing it. She said that she would contact me within three days with an update. Currently I'm stuck between a rock and a hard place - JL won't help, but Samsung also won't exchange the TV as they're working on a solution which is seemingly open-ended. I must say I'm disappointed with JL and wonder what the value is of their 5-year guarantee if they're just going to fob you off to the manufacturer.

I'll tackle them again in a week if there's been no resolution from Samsung, as they've essentially now admitted that there is a defect. They fix the app update problem by remote access to tv. I will call to C. Hi, it's interesting that they've fixed the original problem, even if they've created another one haha. I may as well wait a couple of weeks and see if a firmware update solves the problem.

From what you say it sounds like they're halfway there. If it drags on much longer I'll go back to JL. Given that Samsung have now acknowledged that this is a known issue it should be easier to persuade JL to exchange the TV. That's much better, so as the price of that model has come down I'll probably get it if I do exchange the TV, as it has other improvements as well.