Dropbox does not download files into the upper directory

Instead they would need to download the individual files within the folder. An alternative solution would be for you to Zip the folder ahead of time and providing a link directly to the Zipped file. Share links to a file have no size limitations other than the size of your account like those for a folder. Also, if they have a Dropbox account with enough available space to hold the folder, they can select the Add to my Dropbox option to have the folder automatically saved to their Dropbox account.

Another limitation to be mindful of is the amount of bandwidth used daily for your share links. This is per day on a hour sliding window. View solution in original post. If you have a similar or new question, you can ask here. Jay Community Moderator Dropbox dropbox. Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Why is the download being limited when I am paying good money for dropbox service.

The only answer I can find online is that I need to download the whole directory, then zip it myself, and then re-upload it to their server. This is not possible because I neither have the computational resources nor patience. I'm a paying customer. How can I ask Dropbox to zip the directory for me so I can share it? Sanchez Community Moderator Dropbox dropbox. Hi Rich--but how do you create the link for the Zip drive. I am having the same issue regarding size of file being too large and have created a zip folder.

But on a macbook air, at least, i dont see an option to create a link to share the zipped folder. To clarify, I am attempting to get the too big file from my computer to dropbox. Even after zipped, it is too large. Jane Community Moderator Dropbox dropbox. If so please give it a Like below. If so please press the ' Accept as Best Answer ' button to help others find it. Questions asked in the community will likely receive an answer within 4 hours! Is that necessary for both the Dropbox account holder and the person seeking to download the file?

I have a Dropbox account but online only. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. We're back with another 'How we use Dropbox' story - so find out how Emmet uses Dropbox to organize a decade of photos here! A Allowing downloads from shared folder. Labels: Share. Allowing downloads from shared folder. Explorer Level 4. I don't see an answer or help instructions on the most basic of all uses of Dropbox: how to allow a Dropbox or non-Dropbox user to download from one's shared folder.

Accepted Solutions. Re: Allowing downloads from shared folder. Super User. I'm trying to download folders from Dropbox to my laptop. Some have worked but 2 folder won't download. Any reason why this is happening? Many thanks. Go to Solution. Jane Community Moderator Dropbox dropbox. Did this post help you? If so please give it a Like below. If so please press the ' Accept as Best Answer ' button to help others find it. Still stuck? Ask me a question! Questions asked in the community will likely receive an answer within 4 hours!

View solution in original post. Then you won't get the "download button" in the web interface. What I'm trying to do is take the files off Dropbox and save them on a hard drive. I don't want to lose the files but it seems very difficult to move files from Dropbox to laptop. I'm almost trapped into keeping them in Dropbox!!! Condescending talk of I'm having the same issue and can't download the file using the web interface. I click the download button and nothing happens.

Hi Jane Thanks for the reply.